Visual Dispatch, by RapidWorks is the software designed for crane service businesses
Effortless Job Scheduling
Keep everyone on the same page without the hassle
Visual Dispatch lets dispatchers assign cranes and crews in seconds, cutting down on calls and confusion. Every job is planned and tracked live, helping your team work together seamlessly and stay on top of the day’s workload.
Digital Job Tickets
Ditch the paperwork—send and track jobs digitally
No more juggling paper tickets or worrying about lost details. With Visual Dispatch, operators log job details, customer signatures, and timestamps directly from the field. This means faster billing, fewer questions, and no time wasted on admin work.
Quick, Dispatchable Quotes
Create quotes in 5 minutes
Create comprehensive, dispatch-ready quotes in less than five minutes, letting customers make decisions without delay. Each quote is detailed and instantly prepared to streamline job acceptance.
One-Click Invoicing
Turn jobs into invoices instantly—no extra steps
As soon as a job wraps, Visual Dispatch turns the job ticket into an invoice, taking billing off your to-do list. Get paid faster and skip the back-and-forth—each completed job brings in revenue with minimal effort.
Seamless Payroll Prep
Quickly verify hours for smoother payroll
View job tickets and timesheets side-by-side, making payroll approvals quick and accurate. Reconcile daily jobs and prepare payroll entries in just minutes, so you can focus on the big picture.
Book more jobs, bill more hours, and maximize utilization of your crane fleet from a single dashboard
Now you can use one platform for every business function. See how easy it is today.
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Run every aspect of your rental crane business from a single view
“We’ve moved to e-tickets for all our operations team, all our invoicing is done through Visual Dispatch, and everything can easily be controlled by opening a new job and monitoring everything within that job. Before, we would use a big pad to allocate everything. Now, we use Visual Dispatch to streamline the entire package for employees, and scheduling everything, for every bit all our machinery, from quoting through to invoicing. The software has solved a lot of our issues as we look to continue growing our fleet and operations."
Scott McIntosh, Manager
Instant Configurable Reports
Get the data you need without waiting on reports
Instant reporting means you can track asset use, billable hours, and revenue anytime. Make decisions based on real numbers, not guesswork, and keep your business on a profitable track.
Track every crane and crew member’s location and job status in real time
Instantly convert electronic job tickets to invoices for quicker billing and cash flow
Simplify scheduling & dispatch with live fleet availability and one-click job assignment
MANAGE CRANE RENTAL EQUIPMENT CREWS, & JOBS- WITHOUT THE CHAOS
SCHEDULE A DEMO
SEE WHAT OUR CUSTOMERS HAVE TO SAY
“We have scoured the world for the most crane industry-oriented dispatch software available, and our investment in Visual Dispatch is already paying off. These system improvements have been implemented to ensure that we continue to provide our customers with the highest levels of service we can achieve”
Steve Smallman with Wheeler Crane
"Through the electronic ticketing process, our crews can access their job and all information required on mobile devices. We can tell exactly what crane is doing what job at what time, and the information is always provided to us in real time."
Oliver Martin, CEO Smithbridge Group
"Visual Dispatch has become the backbone of our organization. It’s taken ownership of our quoting processes and streamlines everything from scheduling to invoicing."
CFO Dominic Cannata at Metcalf Crane Services
SEE WHAT OUR CUSTOMERS HAVE TO SAY
Fleet Maintenance
Heavy equipment maintenance made easy
Simplify your shop management with Rapid Fleet, the all-in-one maintenance software that keeps your trucks rolling, your mechanics motivated, and your records ready for any inspection. Best of all, real-time updates keep the back office in sync, so out-of-service trucks never get booked for a job.
